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Shipping & Return Policy

Shipping Policy

At Trades of Brit, we aim to process and ship your order within 2-3 business days (Monday – Friday) after your purchase. Our products are handcrafted in small batches with care and attention to detail, so we appreciate your patience during this process.

Please note, while we do our best to ship promptly, we rely on third-party carriers and therefore cannot guarantee an exact delivery date. If you need assistance tracking your package, feel free to reach out to us at Brittny@tradesofbrit.com.

Return Policy

At Trades of Brit, we are dedicated to ensuring your complete satisfaction with our natural skincare products. While we generally do not accept returns, we offer a special 72-hour satisfaction guarantee for your peace of mind.

1. 72-Hour Satisfaction Guarantee

If you are not completely satisfied with your purchase, you have 72 hours (3 days) from the time of receiving the product to request a refund.

2. Refund Request Process

To request a refund within the 72-hour window, please follow these steps:

  1. Contact Us: Email our customer service team at brittny@tradesofbrit.com within 72 hours of receiving your order. Include your order number and the reason for your refund request.
  2. Refund Approval: Our team will review your request and, if approved, process your refund to the original payment method within 5-7 business days. You will receive a confirmation email once the refund has been issued.

3. Product Concerns and Support

If you have any issues with our products outside the 72-hour window, our customer care team is here to assist you:

  1. Contact Us: Email brittny@tradesofbrit.com with your order number and details about your concern.
  2. Personalized Assistance: Our team will work with you to understand the issue and offer personalized advice and support to ensure you get the most out of your product.
  3. Alternative Solutions: Depending on the nature of your concern, we may offer a product replacement, store credit, or a discount on your next purchase as a gesture of goodwill.

4. Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately. We will:

  • Replace the Product: Ship a new product to you at no additional cost.
  • Provide Store Credit: Offer store credit for the value of the damaged item if a replacement is not preferred.

5. Customer Education and Guidance

We believe in empowering our customers with knowledge. If you need guidance on how to use our products or have questions about which products are best for your skin type, please reach out to our customer care team for expert advice.

6. Contact Us

Our friendly customer service team is always ready to assist you:

At Trades of Brit, your satisfaction is our top priority. We are committed to providing high-quality natural skincare products and exceptional customer service to ensure you have the best experience possible.


Unfortunately, we cannot accept returns on sale items or gift cards.

Please get in touch if you have questions or concerns about your specific item.

Thank you for your support!

In the case that we approve a return, a 10% restocking fee will apply, and the customer is responsible for covering return shipping costs. We recommend contacting us prior to purchasing if you have any concerns to ensure the product is the perfect match for your skin needs.

Thank you for choosing Trades of Brit for your skincare journey!